Riyad Interactive Phone (IVR)

Once you call our free line number, press (*) for assistance and other services

Press (2) for User ID and Password assistance

Press (1) for User ID assistance

Press (2) for Password assistance

Press (1) if you have Riyad line ATM number linked with your primary account

Enter your ATM card number followed by (#)
Press (1) to continue
Enter the User ID shown in your ATM card
Enter the password for ATM followed by (#)
Press  (1) to send theauthentication code
Enter theauthentication code followed by (#)


Press (2) If you have credit card

Enter your credit card number followed by (#)
Press (1) to continue
Enter the User ID shown in your ATM card
Press (1) to send theauthentication code
Enter theauthentication code followed by (#)


Press (3) If you have a Riyad Bank account

Enter your Riyad Bank account number followed by (#)
Press (1) to continue
Enter the User ID shown in your ATM card
Enter the password for you ATM card followed by (#)
Press  (1) to send theauthentication code
Enter the authentication code followed by (#)

Enter your Saudi ID number or Iqama number followed by (#)
Press (1) to continueor (2) to change
Enter the password for you ATM card followed by (#)
Enter theauthentication code followed by (#)
Enter a new four digits password with no sequence or repeated number followed by (#)